Analyst Quotes
"The convergence of communication channels, networks, devices and business applications to Web-based systems enables unified communications. Emerging solutions that seamlessly integrate Web services and IP telephony play an important role in communications-enabling business processes. These allow organizations to provide convenient, productive and profitable customer-facing applications."
Bern Elliot; Research Vice President, Gartner
"There's no reason why voice capabilities in the enterprise shouldn't be delivered as services in the context of SOA. The world doesn't need another IP/PBX, but a key differentiator of the SessionSuite SOA Edition product is its SOA capabilities. BlueNote Networks has met an important need with this product."
Jason Bloomberg; Senior Analyst, ZapThink
"While telephony and SOA might be considered completely separate domains, BlueNote Networks has hit on a solution to bring them together. Its SessionSuite SOA Edition allows businesses to realize value from telephony by incorporating voice/video services into business processes through a Service Oriented Architecture."
Dave Passmore; Research Director, Burton Group
"BlueNote Networks has clearly identified a real problem: islands of communications make it very costly to integrate telephony into existing and emerging applications. They are the first I have seen to solve it in an open and scalable way."
Ray Mota; Chief Research Officer, Synergy Research
"The cost of an IP/PBX infrastructure can be a huge deterrent to enterprises, especially if they're interested in enhanced features. BlueNote Networks' SessionSuite offers an alternative, by having a foundation for web services integration built-in, and bridging the gap between telephony and applications."
Matthias Machowinski; Directing Analyst, Enterprise Voice and Data, Infonetics Research
"Enterprises are looking for open solutions which leverage and integrate existing applications and services, such as telephony, into data center applications. BlueNote Networks is on the right track by using web services and standard interfaces, and in so doing providing a migration path to emerging SOA-based services."
Dr. Jim Metzler; Ashton, Metzler Associates
"What enterprises need today is a flexible communication solution that can blend IP telephony, Web services, and IT applications while also supporting unified communications and mobile integration. It must be a framework that leverages industry standards and provide scalability, ease of use, and manageability. BlueNote's SessionSuite Business Communications Platform is that solution."
Deb Mielke; President & Managing Director, Treillage Network Strategies
"Session services management is the missing ingredient needed for the availability of services across Internet, Infranet, public and private networks. BlueNote Networks' mission to address this issue is good news for the industry."
Tom Nolle, CIMI Corp
"IP telephony is a starting point that makes possible new voice-based applications that support business processes. But, fixed-function IP/PBX architectures make it difficult to decouple the application from the transport in order to economically facilitate integration and deployment."
Lee Doyle; Group Vice President, Network Infrastructure, International Data Corporation
"VoIP is about lowering costs across the wide area. Once you bring VoIP to the desktop, you had better be able to produce a compelling productivity ROI by tying voice and other real-time applications into the much larger universe of client-server and Web Services applications. That is hard given the still relatively closed nature of PBXs, whether they be hybrids or pure IP PBXs. Just supporting SIP is table stakes. What we are talking about is a software problem and open software which is
disconnected from any one vendor's PBX is required to solve it. BlueNote is the only solution I am aware of that is tackling this problem and, in doing so, may have a shot at creating a whole new category of 'real-time middleware.' That is, potentially, a much bigger deal than any single PBX architecture can achieve."
John Freeman; Network Equipment Analyst, Precursor Group