Frequently Asked Questions


GENERAL

Q. What is BlueNote Networks?
Q. Why do I care about BlueNote Networks?
Q. What industry is BlueNote Networks in?
Q. How has BlueNote changed the industry?
Q.

What standards organizations does your company belong to?

Q. What is your 60-second elevator pitch?


PRODUCTS

Q. What do I need to buy from BlueNote Networks to build a useful application?
Q. Do I need your client?
Q. What is SessionSuite?
Q. What is SessionSuite SOA Edition?
Q. What APIs are provided as part of SessionSuite SOA Edition?
Q. Isn't this just Computer Telephony Integration (CTI) by another name?
Q. How does the Session Plugin Framework work?
Q. How does the Session Interaction Plugin Framework (SI-PF) compare to VoiceXML?
Q. What are applications of the Outbound Notification Solution Framework (ON-SF)?
Q. What channels are supported by the Outbound Notification Solution Framework (ON-SF)?
Q. We haven't implemented SOA yet, can we use SessionSuite APIs?
Q. What development environments, tools and / or languages are supported in your SOA Edition SDK?
Q. Is your SessionSuite Desktop encrypted?
Q. Is SessionSuite essentially an IP PBX?
Q. What types of applications can I build and deploy using SessionSuite?
Q. What is an example of an SOA application that has been built with BlueNote Networks?
Q. How does SessionSuite bridge the gap between legacy and next generation infrastructures?
Q. Do you have a unified messaging client?
Q. Do you support text chat?
Q. Do you support Presence?
Q. Do you support video?
Q. How do I communicate through a firewall?
Q. Is SessionSuite a Session Border Controller?
Q. Do I need a Session Border Controller?
Q. Where can I see a demonstration?
Q. How do I buy SessionSuite and how much does it cost?
Q. Will this product scale to my needs?
Q. Can you tell me what Web service standards you support?
Q. What do I get with SessionSuite SDK?
Q. Does BlueNote offer professional services?


INTEROPERABILITY

Q. Does SessionSuite affect my PBX infrastructure?
Q. Does SessionSuite affect my Internet/Web/SOA infrastructure?
Q. Does SessionSuite affect my Internet infrastructure?
Q. Does SessionSuite affect my applications infrastructure?
Q. Does SessionSuite affect my call centers?
Q. How do you integrate with existing VoIP equipment? Cisco CallManager? Do you cooperate or compete?
Q. How does BlueNote integrate into an enterprise's security infrastructure?
Q. Do you integrate with Microsoft LCS and/or OCS?
Q. If I deploy your technology, do I need to upgrade my voice infrastructure to VoIP?
Q. Who would you recommend as a SIP trunking provider?


SOA/WEB SERVICES GENERAL

Q. What is SOA?
Q. What are Web services?
Q. Why would I "voice enable" my Web site?
Q. How does SOA apply to telephony?
Q. Why haven't current VoIP deployments embraced SOA?
Q. How do you add interactive communications into business processes with SOA?
Q. What applications are best suited for voice-enabled SOAs?
Q. Does BlueNote offer professional services?

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